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Discussion Starter #1
Hi,

whenever i try and put on a custom avatar it says

'the uploaded file ia not a valid GIF or JPG file. Please ensure that it is and try again.'

what does this mean and how can i solve it?
 

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11,885 Posts
the extension must be wrong, try opening the avater in paint. Go to save as> than select .jpeg and try again, this probably needs to be in the help & suggestions forum
 
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