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Attention - Upcoming Password Changes

8K views 116 replies 46 participants last post by  Snake Plissken 
#1 ·
Hello Everyone,

Per the latest announcements we will be resetting everyone’s passwords. Shortly you should be receiving an email directing you how to change your password. It will look like this:

Subject: Your new password for *site name*
Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name


As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to updated it accordingly.

If you do not receive this email please go to the contact us page and select Other, and type in Security Password Update Issues

We’re sorry for the inconvenience.
 
#115 ·
I finally got back in just now (many thanks, @Headliner) after having been reset for a THIRD fucking time. First time was last week when I was just logged out and forced to change my pw following the ridiculous strength rules before logging back in. A few days later I got The Email telling me my pw had been reset, and that I'd have to assign a new one, which I did. Yesterday afternoon I was locked out AGAIN -- wouldn't accept my new password. Took until now to finally get squared away. I really feel for the admins here who have to deal with all this shit -- you guys have my sympathies.

As far as this security breach that caused all this, heads need to roll at Vertical Scope. Unfuckingacceptible. Whoever is responsible for security needs to be shot, tarred & feathered, flayed alive, hung in the public square, set on fire, and then fired. And his surviving family deported to Guam.
 
#29 ·
They are doing everything they can to fix the problem. It's so unfortunate that this is happening. All apologies.

I had to reset my password yesterday and it went fine. I come back today and my new password didn't work so I had to do the "forgot password" thing to get a new passy sent. Fortunately I still have the same email I registered with and that part went smoothly. Sorry it didn't work for you Andre *and everyone else*
 
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#68 ·
Guys if you PM every admin to help you out please take the time to go back and PM the others to let them know that you were sorted.

It's not easy for us to tell without doing some research.
 
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#103 ·
So if I changed my password already a couple days ago myself (with no e-mail sent, just did it myself through my user cp), I still need an e-mail with a new password?

Just worried I'm going to be reset, locked out, not received an e-mail.

I just didn't know how important this e-mail was (like does it contain a password made by the mods for me to use, or is it just a reminder for me to do it myself).
 
#101 ·
I never got the e-mail either. Maybe that's because I changed my e-mail to my current one the moment we were told we'd have to reset our passwords, maybe it isn't, but if you could send me the e-mail reminder, that'd help because if the passwords are reseting today, I don't want to have my password changed and no e-mail to do a damn thing about it.
 
#106 ·
I haven't gotten an email either. I do have the option to receive admin emails checked but most of the other messaging notifications turned off in settings. That shouldn't cause any issues, right?

I reset my password a couple of days ago using the "forgot password" steps, the ones that trigger an email to me and a link to follow, so I'm assuming that's good enough?

I'm also assuming PMs that I send are working even though I'm being automatically logged off when I hit Submit, so maybe I'm making all sorts of assumptions that aren't true and possibly I'm leaving messages in limbo and I'll not be able to log in next time I visit ...
 
#107 ·
At the end of the day as long as you know the e-mail address associated with your account there will be no issues. If you get locked out just do the forgot your password and make a new password.
 
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