It boggles my mind why people give two shits about what happens backstage. I watch to be entertained, not to care about if he pissed someone off in catering.
Thank the age of the interwebz and social media where everybody instantly knows everything of everybody else’s personal business. Used to be nobody knew what any of these guys’ real life personalities were, when kayfabe was kayfabe, and it would be professional death to anybody who’d even think about breaking it. Heels were the assholes, and faces were, well, faces, and that was that. You hated one and loved the other, because nobody knew any different. Some of these guys went so far as to carry their in-ring personas into real life to keep up that facade. It could be argued that the Information Age killed pro wrestling. Maybe even all of society.