Neither do I. I would say neither do most. He oversells & he's a heel, so a lot internet fans love him, but a lot of internet fans used to love AJ Lee too & look how quickly they turned on her. I would argue that he is far from "a complete package." I think he has a really generic look. I think his promos need a lot of work. So much work that at this point, it would be easier to just get him a mouthpiece. Also, contrary to what a lot of people on-line seem to think, he's really not a great worker. He is a great bumper, for sure, but his offense is pretty bad & as a heel, he's in control for the majority of matches, so that's a problem. I'm not saying he's bad, don't get me wrong. I just don't see money when I see him is all. He is a great upper midcarder & I think he's in a really good spot right now.
Maybe his babyface comebacks, if he turns, would be better than his heel control segments, I don't know, but he seems awkward to me. A lot of it, I think, is just working within the TV limits. He shines more on PPV for sure.
And I won't even talk about charisma as that seems to be a subjective term nowadays. I'll just say that in his current incarnation, people aren't buying tickets to watch Dolph Ziggler.
Overselling is selling, just like overacting is acting. Actors don't act real, they act with outrageous amounts of emotion, all of them do. I specifically love Ziggler because he reminds me exactly of the Rock: he's constantly overacting. Screaming when in a submission, flopping around like a fish after being poked in the eye. Laughing and taunting DURING SUBMISSION MANEUVERS (sounds easy, but its an edge; other guys just don't do it) Remember when the Rock took the GTS? He was crawling around the ring convulsing. Remember when he took the stunner? He flipped backwards and flopped like a fish. Wrestling is unbearably fake, you NEED to oversell and overact to give us something entertaining. The punches look like crap, so if you don't throw your head backwards when the punch hits, then all the audience gets is a fake punch; overselling IS the product. Seriously, I love watching Ziggler's overselling, its SELLING. That's just how it is. Any less than overselling is boring, fake wrestling. We pay for that acting because the impacts themselves don't look real.
Also, the reason his moveset isn't great is because he's a heel. If I'm not mistaken, faces are supposed to be the strong brutes who use suplexes and flashy moves to impress the crowd; the heel is never supposed to do something that makes the crowd go "Yay for you for performing that challenging maneuver." The heel is supposed to dodge his opponent, so the face falls flat on the mat; he's supposed to escape the ring then trip the face when the face follows him outside, or throw him into the barricade; when the heel has momentum, he's supposed to use cruel-looking submission holds and kick and stomp at the downed opponent. He's not supposed to look impressive. The fact that Ziggler does dropkicks as much as he does surprises me. This is why WWE guys criticize a lot of indy wrestling as being spotfests and not telling stories (not that those matches aren't great in their own right), cuz if bad guys look awesome and deserving of wins, then they're not bad guys (according to that idea; spotfests can be awesome).