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Yeah, it's annoying when you're actively trying to financially support the company and then you end up feeling ripped off.
If any other business sent me a damaged package, or took two weeks to deliver, I wouldn't buy from them again.
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Honestly, I've had so many bad experiences with them on a sales level and on a customer service level, that even though I still like the wrestling i will never support them financially with the exception of iPPVs. At least for awhile.